Cardhaus Games is committed to providing a digitally accessible and seamless shopping experience for all gamers, regardless of disability or physical ability. We believe every customer should be able to easily browse, select, and purchase their favorite board games, card games, and gaming accessories.
Conformance & Active Remediation Notice
Cardhaus Games is currently undergoing a comprehensive, professional accessibility audit and technical code remediation project in partnership with our programming engineers to align our storefront with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards.
During this active technical optimization phase, our engineering team is systematically updating our website templates, keyboard focus navigation, color contrast levels, screen reader compatibility, and alternative text descriptions across our store.
Immediate Alternative Access & Order Assistance
If you experience any accessibility barrier, difficulty navigating our store, or need help completing a purchase while our website updates are underway, we are here to assist you directly.
Please contact our customer support team through the following channel for immediate, hands-on assistance:
- Email: sales@cardhaus.com
- Hours of Operation: Monday – Friday, 9:00 AM – 4:00 PM EST
Our support team is equipped to help you check product availability, game pricing, contents, descriptions, navigate our catalog, and complete order checkout.
Feedback & Reporting Barriers
We welcome your feedback on the accessibility of cardhaus.com. If you encounter a specific digital barrier or have suggestions on how we can improve your shopping experience, please reach out to us at sales@cardhaus.com with the following details:
- The web page URL where you encountered the barrier.
- A brief description of the issue or difficulty experienced.
- The type of device or assistive technology (e.g., screen reader, keyboard navigation) you were using.
We aim to respond to all accessibility-related feedback and requests within 1 to 2 business days.
Active Remediation Status: Ongoing Optimization
Target Standard: Web Content Accessibility Guidelines (WCAG) 2.1 Level AA
Last Updated: October 2026